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Tropical workspace atmosphere, monochrome

Meraki / Contact

Let's build the commerce operation your brand deserves.

If you are a founder or brand operator evaluating a long-term ecommerce partner — not a campaign vendor — we would welcome the conversation.

01 — The first step Diagnostic call

90 minutes.
No obligation.
Real value either way.

01

Brand context

We learn about your business — products, channels, current operating model, what's working, what isn't.

02

Commercial mapping

We walk through your current numbers together — channel mix, CAC, repeat behavior, content output, gaps.

03

Operational diagnosis

We share the three largest gaps we see and how they show up in your numbers — even if you don't engage us.

04

Engagement outline

If both sides see the fit, we outline what a 90-day Build phase would look like for your brand. With numbers.

02 — Send us a note

Tell us about
your brand.

We reply within 1 business day.
Or contact us directly

Email

Best for detailed questions or attaching brand context documents.

halo@merakicorp.id

WhatsApp / Phone

Fastest for time-sensitive conversations. Mon–Fri, 09:00–18:00 WIB.

+62 821 1234 5678

LinkedIn

Connect with the founding team and follow our thinking.

@meraki
03 — Where we are Operating hubs

Two offices.
One operating model.

Modernist architecture, Jakarta
Headquarters

Jakarta

SCBD District
South Jakarta, 12190
Indonesia

Strategy · Operations · Performance

Bali atmospheric workspace
Studio

Bali

Canggu / Berawa
Bali, 80361
Indonesia

Content production · Live commerce studio

04 — FAQ Common questions

A few things
founders usually ask.

Q1

Do we have to be a certain size?

We work with brands across stages, from early operators establishing their commerce foundation to established brands operating at meaningful run-rate. The Diagnostic Call helps us both figure out tier fit.

Q2

How is this different from a marketing agency?

Agencies sell campaigns. We sell operating outcomes. We hold the entire commercial surface — strategy, marketplaces, content, ads, live, operations, and reporting — under one accountable team.

Q3

What's the minimum engagement length?

Six months. The operating model needs at least one full quarter to install and one more to compound. We've never seen anything shorter produce structural change.

Q4

What does pricing look like?

A fixed monthly retainer scaled to scope, optionally with a performance-linked component on margin growth. Numbers are shared after the Diagnostic, in a separate commercial document.

Q5

Where do you operate?

Headquartered in Jakarta, with a content and live commerce studio in Bali. We work with brands across Indonesia and broader Southeast Asia, particularly on Shopee, Tokopedia, TikTok Shop, and Lazada.